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Certified Service Cloud Consultant: Salesforce Certified Service Cloud Consultant Certification Video Training Course Outline
Introduction and Getting Started
Industry Knowledge
Implementation Strategies
Service Cloud Solution Design
Knowledge Management
Interaction Channels
Case Management
Contact Center Analytics
Integration and Data Management
Release Readiness and Updates
Next Steps
Introduction and Getting Started
Certified Service Cloud Consultant: Salesforce Certified Service Cloud Consultant Certification Video Training Course Info
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