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ITILFND V4: ITIL 4 Foundation Certification Video Training Course Outline
Introduction
Service Management
Four Dimensions of Service Manag...
Service Value System
Guiding Principles
Service Value Chain
Continual Improvement
General Management Practices
Service Management Practices
Technical Management Practices
Conclusion
Introduction
ITILFND V4: ITIL 4 Foundation Certification Video Training Course Info
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