The CompTIA A+ certification has long been a foundation for entry-level IT professionals. It serves as a gateway into the world of information technology, offering knowledge in areas such as hardware, software, networking, and troubleshooting. In January, CompTIA released a new version of the A+ certification exams, specifically the 220-1001 and 220-1002 exams.
These new exams came out on January 15 and marked a significant change. The last update to the A+ certification was more than four years ago with the release of the 900-series exams. Typically, CompTIA updates its certification exams every three years to reflect changes in the IT industry. This longer-than-usual gap meant there was considerable anticipation surrounding the release of the updated version.
Many people in the tech world were eager to see what changes would come with this new edition. As it turns out, the 220-1001 and 220-1002 exams bring a variety of updates that better align with modern IT environments and job roles.
Why the New Version Was Necessary
The longer development period allowed CompTIA to carefully evaluate the trends in the IT industry and rework the certification content to meet the demands of today’s technology professionals. Since the release of the 900-series, technology has advanced rapidly. New devices, new software, and new threats have emerged. Cloud computing and cybersecurity have become critical parts of IT operations, even at the entry level.
By introducing new topics and expanding existing ones, CompTIA has positioned the A+ certification as a more valuable credential for those entering the tech industry. The 220-1001 and 220-1002 exams reflect a shift in the skills required for help desk roles, desktop support positions, and junior IT technician jobs.
A Closer Look at the Key Changes in the 220-1001 and 220-1002 Exams
Addition of Cloud Computing and Virtualization
One of the most significant changes in the new version of the A+ certification is the inclusion of topics related to cloud computing and virtualization. This is the first time that these concepts have been covered in detail at the A+ level.
Candidates are now expected to understand how cloud models work, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). They also need to be familiar with cloud terminology such as elasticity, scalability, and resource pooling. These terms are commonly used in cloud environments, and having a solid grasp of them will help IT professionals communicate more effectively with colleagues and vendors.
In addition to cloud models and terms, candidates will also need to understand how virtualization works. This includes knowledge of hypervisors, virtual machines, and the benefits of running virtual environments. Since virtualization is used in nearly every modern IT environment, this change is timely and practical.
Broader Operating System Coverage
The previous versions of the A+ exams mainly focused on Windows, with occasional references to mobile operating systems. With the 220-1001 and 220-1002 exams, the operating system coverage has been significantly expanded. Candidates are now required to understand the basics of multiple operating systems, including Windows, macOS, Linux, Android, and iOS.
This reflects the diversity of operating systems that IT professionals now encounter in the workplace. It’s no longer enough to only know how to troubleshoot issues on Windows. Employees are expected to provide support for a wide range of devices and systems. Whether it’s a MacBook in the marketing department or a Linux server running a database, today’s tech support staff must be ready for anything.
Stronger Focus on Cybersecurity and Threat Prevention
Security is another area that has received increased attention in the new A+ exams. Cybersecurity threats have grown in both number and complexity in recent years. As a result, IT professionals need to know how to handle common security issues, even in entry-level roles.
The 220-1002 exam, in particular, now includes more topics related to threat detection, malware prevention, and safe practices. Candidates must know how to identify common security threats, remove them, and prevent them from recurring. The exam also covers best practices for secure device setup, secure network configurations, and managing user permissions.
This focus on cybersecurity helps IT workers build a strong foundation that they can expand upon later with more advanced certifications such as CompTIA Security+.
Real-World, Scenario-Based Exam Questions
Another important change is the shift toward more scenario-based exam questions. In the past, A+ exams were often criticized for being too focused on definitions and theoretical knowledge. Many questions simply asked candidates to recall specific facts or match terms with their meanings.
The updated exams take a different approach. They present test-takers with real-world situations and ask them to choose the best course of action. This could involve troubleshooting a broken device, setting up a secure wireless network, or responding to a suspected malware infection.
By requiring test-takers to apply their knowledge in practical situations, the A+ exams now do a better job of preparing people for what they will actually face on the job.
Same Exam Format but Deeper Content
While the number of questions and the passing scores have remained the same, the content within those questions has evolved. Each exam still has a maximum of 90 questions and takes about 90 minutes to complete. The passing score for 220-1001 is 675 out of 900, and for 220-1002, it’s 700 out of 900.
However, even though the structure of the test is similar, the material covered in each question goes deeper. Candidates are now expected to think critically and demonstrate a higher level of understanding. The addition of new topics also means there is more to study and prepare for.
Why These Changes Matter to IT Professionals
Better Job Preparation for Modern IT Roles
The IT industry is always changing, and certifications must evolve to stay relevant. By updating the A+ exams to include cloud computing, multiple operating systems, and cybersecurity, CompTIA is helping entry-level workers prepare for the challenges they will face in modern workplaces.
These changes mean that someone who earns the A+ certification today will have a more complete and relevant skill set than someone who passed the old version years ago. Employers will see that the candidate understands current technologies and can adapt to new ones quickly.
Increased Value of the A+ Certification
Some people used to think of the A+ certification as just a beginner’s test. It was considered a good starting point, but not something that set you apart from the crowd. The updates to the 220-1001 and 220-1002 exams may help change that perception.
By including more advanced and relevant content, the new version of A+ could increase the overall value of the certification. Employers may come to see it as a stronger indicator of technical knowledge, especially when it comes to cloud and security. This could open more doors for those who hold the A+ certification.
A Stronger Foundation for Future Certifications
Many people begin their IT careers with the A+ certification and then move on to more advanced certifications such as Network+, Security+, or even vendor-specific certifications from Microsoft, Cisco, or AWS. With the expanded content in the new A+ exams, candidates are better prepared to take on these more challenging certifications.
Learning about cloud computing, security, and multiple operating systems at the A+ level gives students a head start and reduces the learning curve when they pursue more advanced training.
Final Thoughts: Is the New A+ Certification Right for You?
What to Expect When Preparing for the New Exams
If you’re planning to get CompTIA A+ certified, it’s important to understand the changes in the 220-1001 and 220-1002 exams. These exams are more than just a simple update, they represent a shift in how entry-level IT knowledge is measured.
Be prepared to study a wider range of topics, dive deeper into technical concepts, and practice applying your knowledge to real-world scenarios. You’ll need good training materials, plenty of practice questions, and hands-on experience to succeed.
Should You Take the New Exams?
If you’re just getting started, you should focus on preparing for the new 220-1001 and 220-1002 exams. These reflect the skills needed in today’s IT jobs and will remain valid for three years after you pass.
If you’re already studying for the older 900-series exams, you may still have time to finish before they retire. Just make sure you complete both parts before the cutoff date.
Whichever path you take, earning the A+ certification is still one of the best ways to begin your IT career. With the new updates, it is now more relevant, valuable, and respected than ever before.
Reactions from the IT Community
The launch of the new CompTIA A+ exams, 220-1001 and 220-1002, has sparked a lot of discussion in the IT world. From experienced professionals to beginners just starting their careers, many have shared strong opinions about the updates. While most agree that the changes were necessary, not everyone finds the new exams easy to handle.
One of the most common responses from test takers is that the new exams are harder. The added topics and deeper approach to familiar concepts have raised the difficulty level for many students. Let’s take a closer look at the key reasons behind this reaction and explore the updates that are making the new A+ certification more challenging.
The New Exams Are Considered More Difficult
A Shift from Memorization to Practical Understanding
Many candidates report that the 220-1001 and 220-1002 exams feel more difficult than previous versions. The primary reason for this is the shift in focus from pure memorization to application-based learning. In the past, students could often pass by memorizing technical terms, component names, and troubleshooting steps. Today, success on the new exams requires a stronger understanding of how concepts apply in real-world IT environments.
This means test-takers are not just being asked what a certain term means. Instead, they are being asked how to use that knowledge to solve actual IT problems. Questions are designed to test both theoretical understanding and problem-solving skills. This change reflects the evolving expectations of employers, who want IT staff capable of thinking critically and responding to real issues on the job.
Introduction of Cloud Computing and Virtualization Concepts
A New Focus Area in the 220-1001 Exam
One of the biggest changes in the new A+ exams is the addition of a full section on cloud computing and virtualization. These topics are now considered essential knowledge for anyone entering the IT field. In the past, A+ was known for being very hardware-focused. It emphasized skills like replacing motherboards, identifying cables, and troubleshooting printers. But the rise of cloud technology in businesses has pushed CompTIA to expand its curriculum.
In the 220-1001 exam, candidates are now expected to understand a wide range of cloud-related topics. These include:
- Cloud service models such as Infrastructure as a Service, Platform as a Service, and Software as a Service
- Common cloud characteristics include elasticity, measured service, resource pooling, and scalability
- Virtualization technologies like hypervisors and virtual machines
- Benefits of cloud file storage and the ability to access resources remotely
Real-World Applications of Cloud Knowledge
Understanding cloud computing is no longer optional for IT professionals. Many businesses have shifted to hybrid or fully cloud-based environments. Help desk staff and desktop support technicians often have to configure cloud apps, reset cloud-based passwords, and troubleshoot remote connectivity issues.
By including these topics in the A+ exams, CompTIA is helping candidates build relevant skills from day one. However, this new knowledge area does make the exams more difficult, especially for those who are new to IT or unfamiliar with virtual infrastructure.
Expanded Cybersecurity Coverage
Going Beyond Basic Security Awareness
Security has always been a part of the A+ certification, but the new exams have taken it to the next level. With cyber threats on the rise, IT professionals at all levels are expected to take part in protecting systems and data. The new 220-1002 exam reflects this shift by including more in-depth questions about cybersecurity tools and practices.
Candidates are now required to:
- Recognize various types of malware such as ransomware, spyware, rootkits, and trojans
- Know how to remove malware using tools like antivirus software, secure boot, and system restore
- Follow best practices for preventing future infections, including the use of strong passwords, multi-factor authentication, and regular software updates.
Preparing Entry-Level Techs for Security Responsibilities
These changes are important because even entry-level IT jobs now involve some level of security responsibility. For example, a help desk technician might be the first person to notice signs of a phishing attack or a compromised user account. In these cases, knowing what to do quickly can prevent much bigger problems down the road.
The increased focus on cybersecurity means candidates must study more material and understand how different tools and techniques work together to keep systems secure. This makes the exams harder but also more useful in preparing individuals for the real-world demands of IT support.
The Impact on Study Habits and Preparation
Why the New Exams Require More Study Time
One immediate effect of these changes is that test-takers need to dedicate more time to studying. Because the exams cover more topics in greater detail, simple memorization is no longer enough. Many people find themselves needing several months to prepare properly, especially if they are new to cloud computing, Linux, or cybersecurity.
Preparation now requires a combination of reading, hands-on labs, practice exams, and scenario-based training. Some candidates even choose to build their virtual machines or set up a cloud environment to practice using the tools and concepts mentioned on the exam.
The Importance of Updated Study Materials
Another challenge that test-takers face is finding updated training materials. Because the exams are still relatively new, not all books, courses, and videos have been fully revised to reflect the latest objectives. Using outdated material can lead to confusion or missed information.
Candidates should look for study guides and online courses that specifically mention the 220-1001 and 220-1002 exam versions. In addition, many people find value in online communities such as forums and discussion groups, where they can ask questions and learn from others who are also studying for the new exams.
The Broader Reaction from IT Professionals
Reaction 1: Mixed Feelings from the Community
The IT community has responded to the new A+ exams with mixed emotions. Some professionals are excited about the changes and feel that they bring the certification in line with today’s technology trends. They believe the updates help entry-level workers become better prepared for real-world responsibilities and make the certification more valuable in the job market.
Others feel frustrated by the added difficulty, especially those who expected the A+ to be a simple first step into IT. They may find the increased scope overwhelming, particularly if they have limited experience or background in technology.
A Certification That Demands More but Offers More
Despite the challenges, most agree that the new A+ certification is a step in the right direction. It’s more aligned with current job roles and provides a stronger foundation for future learning. By mastering the topics included in the new exams, candidates position themselves for success in roles that involve troubleshooting, system support, device management, and even early-stage cybersecurity tasks.
The exams are indeed harder now, but this difficulty brings with it a more respected and useful credential. Employers will know that certified individuals have a deeper level of understanding and are better equipped to solve problems in modern IT environments.
Adjusting Expectations and Building New Skills
If you are planning to take the A+ exams, it’s important to understand that they are no longer just about identifying ports and fixing broken hardware. The certification now covers cloud technology, virtualization, expanded operating system knowledge, and real-world cybersecurity practices.
To succeed, you will need to dedicate more time to preparation and take a more hands-on approach to your learning. Don’t rely on flashcards alone. Set up a virtual lab, explore a cloud platform, or practice using Linux commands in a real terminal. These experiences will help you understand the concepts behind the exam questions and prepare you for your future career.
A More Valuable Certification for a Modern IT World
The updates to the CompTIA A+ certification reflect the changing world of technology. As IT becomes more integrated into business operations, support roles must evolve to keep up. The new exams are more difficult, but they also prepare candidates to be successful in modern IT departments.
By embracing the challenge and building the necessary skills, you can earn a certification that truly represents your ability to work in today’s technology-driven world. The new A+ may be harder, but it is also smarter, more relevant, and more respected.
Reaction 2: Understanding the Depth and Breadth of the New CompTIA A+ Exams
With the release of the updated CompTIA A+ exams, 220-1001 and 220-1002, many students and professionals in the IT community have noticed a significant shift. These exams now go wider in scope and deeper in content. This evolution reflects how the IT industry has grown and diversified over the last few years.
The new exam structure no longer limits itself to just the fundamentals. Instead, it touches multiple domains such as operating systems, command-line tools, file structures, and security policies across various platforms. This expanded content not only raises the difficulty of the exams but also increases their real-world value.
In this section, we will break down the areas where the exams have expanded, including the increased focus on Microsoft Windows, the inclusion of Linux topics, and how all of these changes aim to provide a solid foundation for future IT professionals.
A Greater Emphasis on Microsoft Windows Systems
One of the most noticeable areas where the A Plus exams have grown is in the coverage of Microsoft Windows. The 220-1002 exam now includes a much more detailed study of the Windows operating system compared to earlier versions. These additions mirror content that was traditionally associated with Microsoft’s certification paths.
Comparing and Working with Different Windows Versions
A foundational part of the updated exam content is the ability to identify, compare, and work with different versions of Microsoft Windows. This includes understanding the core differences between versions like Windows 7, Windows 8, Windows 10, and Windows 11. Candidates are expected to know what features are present in each version and how those differences affect the end user or the technician working on the system.
For example, test takers may encounter questions that ask them to identify which version of Windows supports a particular feature, like BitLocker, or includes support for specific types of updates. Understanding these version-specific features helps technicians provide better support in environments with a mix of operating systems.
Command-Line Utilities and System Troubleshooting
Another major update involves the use of command-line tools. In older exams, these tools may have only been briefly mentioned. Now, you are expected to understand how to use command-line utilities such as ipconfig, chkdsk, sfc, and netstat. These tools help technicians diagnose and fix network and system-related issues, and the exam expects candidates to know both what the commands do and how to use them effectively.
For instance, ipconfig allows a technician to view the current IP configuration of a system, which is crucial when resolving networking problems. Similarly, chkdsk helps scan the hard drive for file system errors and repair them when needed. Learning how to use these tools prepares candidates for real-world troubleshooting and diagnostics, which are vital parts of any IT support role.
User Management and Permissions
In addition to tools and system commands, the exam now includes a deeper look at how user accounts and permissions are managed in a Windows environment. Candidates should be able to configure and modify user accounts, set permissions on folders and files, and understand how group policies affect users and computers.
Understanding permissions is critical in a business environment. Incorrect permissions can result in security risks or hinder productivity. By including these tasks in the certification exam, CompTIA ensures that certified professionals can manage user accounts responsibly and securely.
Linux is No Longer Just a Basic Topic
While the previous A Plus exams treated Linux as a simple mention, the new exams have given the operating system a far more important role. This reflects a growing trend in businesses and organizations using Linux systems for servers, development environments, and even some desktop configurations.
Knowing and Using Linux Commands
Candidates now need to understand a range of common Linux commands, such as pwd, cp, ls, mv, and chmod. These commands are foundational to navigating and managing files within the Linux operating system. They are also useful in environments where technicians must troubleshoot systems without a graphical interface.
For example, the pwd command displays the current directory, and cp is used to copy files from one location to another. These are basic tasks that anyone working with Linux will need to perform regularly. Including them in the A+ exam highlights the growing importance of being platform-agnostic in today’s IT environment.
Navigating the Linux File Structure
Unlike Windows, which uses a drive letter system, Linux uses a single-rooted directory structure that can seem unfamiliar to beginners. The exam now includes topics that help students understand how Linux organizes files and directories. This includes knowledge of the home directory, root directory, and common paths like /etc, /var, and /usr.
Understanding this structure helps IT professionals diagnose problems and locate configuration files quickly. It is a key skill when managing Linux servers or embedded devices, both of which are common in IT environments.
Managing Users and Permissions in Linux
Another important update in the exam is the inclusion of Linux user management. Candidates are expected to understand how to create and delete user accounts, assign permissions, and modify group memberships.
Just as with Windows, user management in Linux is critical for maintaining system security and functionality. Commands such as useradd, passwd, and chmod are now part of the A+ curriculum. These tools are essential for managing user privileges and protecting system files.
By requiring this knowledge, CompTIA prepares candidates for positions where they may encounter Linux-based systems, even if it is not the main platform used by the organization.
The Evolution Toward Real-World Knowledge
The depth and breadth of the new A Plus exams are not just about learning more topics. They are about shifting the focus from memorization to practical, real-world understanding. This change means candidates must be able to apply what they know to real scenarios rather than simply recalling definitions or basic facts.
From Theoretical Knowledge to Practical Application
In earlier versions of the A+ exams, much of the content focused on definitions and specifications. Students might have been asked what type of cable is used for a particular purpose or what a specific port number represents.
Now, the questions often present a scenario and ask the candidate to choose the best solution. For example, instead of asking what the ipconfig command does, the exam might present a situation where a user cannot connect to a network and ask which command would best help diagnose the problem.
This kind of real-world question format prepares future IT professionals to think critically and solve problems under pressure, just like they would on the job.
Building Foundational Knowledge Across Multiple Platforms
The updated exams aim to create IT professionals who are comfortable working across a variety of platforms and environments. Whether it is managing a Windows desktop, configuring user accounts on a Linux server, or navigating cloud-based tools, the new A+ certification ensures that candidates build a foundation that is both wide and deep.
This approach is important because modern IT environments are rarely uniform. Technicians are expected to work with Windows, macOS, Linux, mobile operating systems, and cloud platforms, sometimes all in the same day. The updated exams reflect this reality and provide a more accurate representation of what working in IT looks like today.
Final Thoughts on the Broader Scope of the A+ Exams
The new CompTIA A Plus exams are more than just a refresh of an old certification. They represent a significant step forward in the way IT professionals are trained and evaluated. By going wider to include multiple platforms and going deeper to require practical application, the exams offer a more meaningful and valuable certification.
This updated format may be more difficult, especially for beginners. However, it better reflects the skills needed in today’s tech-driven world. Employers are looking for professionals who can adapt, solve problems, and work across different environments.
By embracing these challenges and investing the time to prepare, candidates will gain not only a certification but also the confidence and skill set to succeed in real IT roles. The CompTIA A+ certification, with its wider and deeper approach, is now more aligned with industry demands than ever before.
Reaction 3: Some Say There’s Not Much Difference
A few people feel like the new exams are not that different from the old ones. It’s true that the format, time limit, and passing scores are still the same. However, the content has clearly changed in important ways.
Comparing the Old and New Objective Breakdown
Take a look at how the old and new objectives compare:
220-901 Exam (Old)
- Hardware: 34%
- Networking: 21%
- Mobile Devices: 17%
- Troubleshooting: 28%
220-1001 Exam (New)
- Mobile Devices: 14%
- Networking: 20%
- Hardware: 27%
- Virtualization and Cloud Computing: 12%
- Troubleshooting: 27%
Even though some categories remain, new ones have been added and priorities have shifted. CompTIA had to reduce some areas to make space for new topics like cloud computing. This makes the exam wider and deeper at the same time.
Real-World Scenarios Are the New Focus
The biggest difference is how the knowledge is tested. Instead of just asking you to define a term, you’ll be asked to solve a problem or choose the best solution based on a real-life IT issue. This makes studying more challenging, but it also better prepares you for the job.
Reaction 4: Should You Stick With the Old Exams?
Many people are still studying for the 900-series exams and wondering if they should continue. Here’s how to decide.
Option 1: Stay With the Old Exams
If you’ve already started studying for the 900-series, it might be a good idea to finish. The exams are still available until July 15, 2019.
Why this works:
- Study materials are already available and well-tested
- You may already be familiar with the objectives.
- Less time is needed to prepare if you’re already deep into it.t
Keep in mind, though, that you must pass both exams before the deadline to get certified.
Option 2: Start Fresh With the New Exams
If you’re just beginning, it’s better to start with the new 220-1001 and 220-1002 exams. They reflect current technologies and better match today’s job market.
Why this works:
- More relevant to modern IT jobs
- Stronger coverage of cloud and security
- Certification will stay valid for three years.s
The downside is that there may be fewer training materials available right away, but that will change quickly as training providers catch up.
Final Thoughts: Take the Step Toward Certification
Our Reaction: Don’t Let the Changes Hold You Back
The new CompTIA A+ exams are harder, but they are also more useful. They prepare you for real jobs, not just test-taking. Whether you choose the old exams or the new ones, getting certified is still one of the best ways to launch a career in IT.
If you’ve already started studying for the 900-series exams, stick with them and finish strong. If you’re starting from scratch, go for the new ones and begin building your skills with up-to-date material.
Either way, take action. Get your study materials, schedule your exam, and earn your A+ certification. The IT world is growing fast, and with the right preparation, you’ll be ready to grow with it.
